Privacy Policy

Last updated: September 2026

This Privacy Policy explains how AVCO USA LLC, doing business as AVrent ("AVCO," "we," "us," or "our"), collects, uses, and protects information submitted through AudioVideo.us ("Audio Video USA," or this "Site"). This Site is an alternate web address connected to our primary business, AVrent.com.

Information We Collect

We collect information you voluntarily provide when you submit a form on this Site, including:

Contact details — name, organization, phone number, and email address
Event details — dates, venue, audience size, and equipment or service needs, if you submit a quote request
Any files you choose to attach, such as event agendas, venue diagrams, or photos

We also automatically receive standard technical information common to any website visit, such as your IP address and browser type, through our web server and hosting provider's normal logs.

How We Use Your Information

We use the information you submit solely to respond to your inquiry — for example, to prepare an AV equipment or production quote, or answer a question you've asked us. We do not use it for automated marketing, and we do not sell it.

How Your Information Is Handled

When you submit a form, it is sent directly by email to our team; we do not use a third-party form-processing or marketing platform to collect or store your submission. Submitted information is retained in our email system for as long as reasonably needed to respond to your inquiry and maintain business records, and is not shared with third parties except as required to fulfill your request (for example, coordinating equipment delivery) or as required by law.

Cookies & Analytics

This Site does not currently use advertising cookies or third-party analytics tracking. If that changes in the future, this policy will be updated to describe what is used and how to opt out.

Your Choices

If you would like us to delete information you've previously submitted, or if you have any other question about how your information is handled, contact us using the details below and we will respond promptly.

Children's Privacy

This Site is intended for business use and is not directed at children. We do not knowingly collect information from anyone under 13 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

AVCO USA LLC / AVrent
12922 SE 299th Street
Auburn, WA 98092
sales@avrent.com · 206-575-7771

This policy is provided as a general, good-faith description of our data practices and is not a substitute for legal advice. If you collect information from visitors outside Washington State or have specific compliance requirements (e.g. GDPR, CCPA), consider having this policy reviewed by an attorney.